Home > FAQ

FAQ   

pdf Mail Impression
How can I upgrade my Card Admin?

If you have Card Admin 1.5, download for free the Card Admin 1.6 Upgrade.

How to get a license for my Card Admin? What is the activation procedure?

1. Start Card Admin
2. The License Key Manager window appears with the list of the Card Admin licenses status 3. Click on Export to export your XML profile Send your XML profile by email to your Gemalto contact (or to CardAdmin.registration(at)gemalto.com )
4. You will receive by e-mail in a few days a License XML file
5. Open the License Key Manager window: go in the Card Admin menu, click on Help then on License Management
6. In the License Key Manager window, click on Import button and select your License XML File received by email

Card Admin is sold together with a free license? How long the license is included?

Card admin is sold with a 2 years license including free upgrades. At the end of the 2 years license the customer will need to extend his license for 2 years more at a discount price

How can I order Card Admin?

You may directly buy your Card Admin on the Gemalto Online Web Store: store.gemalto.com

What is card extension?

The aim of the CaE is to provide an easy update of Card Admin in order to support the new cards. The small size of the CaE will allow a faster download and a faster installation (avoiding uninstall/install issue).

What is the system requirement for installing card admin?

Hardware requirements

The following hardware is required to install and use Card ADMIN:

  • A workstation with:
  • Intel® Pentium® III processor, 500 MHz or faster.
  • A minimum of 512 MB of RAM (1 GB is recommended).
  • 600 MB of available disk space
  • An additional 50 MB of available disk space for each Java Development Kit (JDK) you install (see “JDK” on page2).
  • A graphics card supporting 800 x 600 pixels screen resolution. 1024 x 768 pixels is recommended.
  • A CD-ROM drive.
  • <//li>
  • A card reader (such as the GemPC Twin).
Software requirements

Operating System
Card ADMIN runs under:
  • Microsoft® WindowsXP (with Service Pack 2).
  • Microsoft Windows® 2000 (with Service Pack 4)
  • The TCP/IP networking protocol must be installed.
JDK
Card ADMIN requires the Java™ 2 Platform, Standard or Enterprise Edition. Version 1.4.2 of the Java 2 Software Development Kit (formerly called the JDK) is required. These are provided on the CD-ROM, or can be downloaded from java.sun.com/products. Other Software
  • Microsoft XML Parser version 4 (with Service Pack 2).
  • Microsoft Internet Explorer 6 or Microsoft Internet Explorer 7.0.
  • Adobe® Acrobat® Reader 4.0 or later (to read PDF files).
   

May I know more about the Card Admin’s functionalities?

Yes, it offers file system administration, card content comparison, SIM Toolkit & Java Card Applet Administration, Authentication, Check standard compliance, Phonebook Interpreter and etc. For more detail please visit our Gemalto official tool web site www.gemalto.com/products/card_admin/

I am a handset manufacturers what can the Card Admin offer to me?

Handset manufacturers focus on the card content management but with the emergence of Java and the increasing demand for STK they will be interested by the simulation aspects. In addition, as they currently developing 3G handset they are highly interested by a 3G-card administration tool.

I am a telecom operator, what can the Card Admin offer to me?

The telecom operators can be distinguished into 3 sub-segments:

  • The SIM engineer people
  • The mobile testing people
  • The OTA platform people
SIM Engineer: Focus on the card administration aspects.
They are mainly interested by the actual Card Admin. Nevertheless, as they are more and more managing several technologies they need a 2G / 3G universal tool. The most advanced also need a CDMA tool but it’s far from being the majority. Their simulation need is rare, small and basic. Mobile testing People: Mainly interest in Mobile Simulator
They also have to modify the content of the card so they also need the Card Admin. To finish with, when deploying an application they sometimes have to understand why the application is not running and they have a small, but existing, need of network simulation. The OTA platform people: Mainly interest in entire simulation chain
Indeed when deploying an OTA service it is very difficult for them to locate the problem. A simulated environment on a PC could immediately help to check whether the problem is coming from the card or not and then, using the tool traces, check what is going wrong on the OTA chain.

What kind of add on is available for the Card Admin?

CDMA Option A product from the Card Admin range which addresses the card administration needs of a CDMA card. Its main features include: Interpreted and binary file representation, support for the CDMA card command set and a generic APDU exchange feature, a trace scripting tool to record and display actions and results , display of all applications installed on the card, including C-CAT (CDMA Card Application Toolkit applications and GSM SIM Toolkit applications.

Card Admin only supports Gemalto cards?

NO, Card Admin supports all the latest evolutions in Gemalto and Java Card based smart card technology.

What is Card Admin?

Card Admin offers a range of tools administrating the card whatever the telecommunication technology used: 2G, 3G, CDMA. It provides all the necessary fundamentals to FULLY (Proprietary files, Proprietary commands etc...) administrate any 2G and any 3G card (Gemalto & Competition).

What is the Gemalto Developer Network?

The Gemalto Developer Network aims to provide the essential resources to help developers to design and develop successful applications and services that uses Gemalto products or integrate with them. Within this site you’ll find:

  • Moderated forums on different topics
  • Tutorials and resources on technologies such as: smart cards, Java CardTM, SIM cards, SIM Toolkit, OTA, and others
  • Download area for the development suite from Gemalto and other resources
  • Information on related standards
This site is also aimed to leverage on the knowledge of the community by providing tools to help its member to share information and in the resolution of encountered development problems.

Who can join the Gemalto Developer Network?

Any developer who is interested in the above subjects can register to this site, participate in the forums discussions and even contribute to other sections beyond the forums.

How to contribute?

You must be registered to the site to post messages to the forums. Most of the forums are opened to all registered users although some may be open to more restricted groups depending on the subject (e.g. official Gemalto partners). You can also contribute to other sections or even become a regular contributor. To contribute in sections other than the forums please send a request via the contact link.

How can I get access to additional resources in this site?

You may participate as a beta tester for additional experimental sections of the site. Announces on these possibilities will appear in the News section and you can send a request via the contact link.

What is the SIMagine contest and where can I find information on it?

SIMagine is the Gemalto world wide mobile communication and Java Card developer contest in association with Sun Microsystems and Samsung electronics. More information is available at www.simagine.gemalto.com

How many ideas can be submitted to the contest?

There is no limit on the number of ideas that can be submitted per participant.

How many teams from the same company or university can join the contest?

There is no limit on the number of teams from the same entity.

What kind of technical support will be provided during the contest development phase?

Online technical support will available on the Gemalto Developer Network site in the forums that are dedicated to SIMagine.

When will I know if my project is selected?

Announcements on selected projects will be done on October 19th 2007.

When and where there will be a training session?

A training session will be proposed to the selected teams in Meudon (near Paris), France. More information is available at www.simagine.gemalto.com.

Is there a possibility to have local training?

There is a possibility to simultaneously broadcast (via  Webex ) the training session that will be given in Meudon, France.

Where will the final selection ceremony take place?

The 8 finalists will be invited to participate in a ceremony in 3GSM World Congress in Barcelona, Spain from 11 to 14 February 2008, where all prizes will be announced.

Where can I download a Free Evaluation Version of the Developer Suite

The Developer Suite Free Evaluation is available on the Developer Network in the Download section.

How can I register my Developer Suite

Once you installed the Developer Suite on your computer and want to get access to the advanced features - such as loading your Applets on a real card - you will need to register your Developer Suite. For this, go to the Gemalto Web Store in the Kits & Software section. There, you may buy a Developer Suite 2 Years License or a Developer Suite Enterprise Kit. The 2 Years License will enable you to upgrade your Free Evaluation Version to get access to all the advanced Features of the Developer Suite. The Enterprise Kit will be shipped to you and contains the following:

  • Developer Suite Software on a CD
  • 1 USB Card Reader
  • Some Card Samples
  • 1 SIM Plugin Adaptor, to easily insert a SIM Plugin inside the Card Reader
The Enterprise Kit also comes with a 2 Years License and gives you access to the Gemalto HOTLINE to answer your questions related to the usage of the Developer Suite.

How do I easily upgrade the Eclipse IDE used by Developer Suite?

  1. Download the new Eclipse IDE from Eclipse.org website
  2. Install Eclipse
  3. Copy the 'links' directory from 'C:\Program Files\Gemalto\Developer Suite\eclipse\' to the newly installed Eclipse
  4. Change your Developer Suite shortcuts (Desktop, Quick Launch, Start Menu) so that they use the new Eclipse

How to handle a SW 69 85 when loading/installing applets?

It will depend on which step of the download/install procedure is returning the SW 69 85.   1. Install for load command

  • Check that the mutual authentication was successful.
    If you get SW 6A 86 from initial update, it may be caused by a wrong Card Manager AID. (Please, check the end of the FAQ entry for the MM Ready 1.0 case)
  • If the Mutual Authentication is successful, you should check if this package AID already exists in the card.
    - With Application Manager, you may browse the card to find all the existing AID.
    - From Eclipse, you may also run your project’s *delete_script (“Script > Play” in the context menu). This script will try to delete the package. If the APDU command (84 E4 …) returns 9000, it means the packaged was already in the card and was successfully deleted. If it returns 6A88, it means the package did not exist on the Card.
  • If you are using a MM Ready 1.0, please check the end of this FAQ entry.
  2. Load command  
  • Use of additional Libraries
    In our Zyrcon Cinemas example, we use a UtilityLibrary. This library shall first be loaded in the card before the ZyrconCinemas Applet.
  • Use of classes or libraries not supported by your card.
    For example, trying to load an Applet importing uicc.usim.toolkit.* packages on a GemXplore 3.0 card. You should try on a GxG card (Gemxplore Generation Card) or modify your Applet.
  • Special Case for SCWS Cards
    Different SCWS Card versions provide different API. For example, not all SCWS Cards provide the com.gemplus.javacard.multimedia.framework.* packages. Try to remove all method related to these packages.
  3. Last load command   The most common reason at this stage is that your cap file is bigger than 32K.   4. Install for install command  
  • Instance AID already exists
    With Application Manager, browse the content of your Card to check the existing Instances AID.
  • Error in the install() method
    If the instance AID does not existed in your card, it means that something bad happened in the install() method of your applet. Try to run your Project in Debug Mode on the Card Simulator. Specifying a breakpoint at the beginning of your install() method. This will enable you to pinpoint what is wrong when installing the Applet Instance.
  5. Special case: load/install applet in MMready 1.0 real card   (You can load/install successfully in SCWS card simualtor,but not real card).  
  • Card Manager AID
    If the Initial Update fails, please verify the Card Manager AID.
    For MMready1.0, the card manager aid is not [A0 00 00 00 18 43 4D] (default value in Developer Suite 3.1) but [A0 00 00 00 18 43 4D 08 09 0A 0B 0C 00 00 00] You can try to load the applet with Application Manager with the Card Profile "Upteq MMready1.0 scws card".
    You can also modify the Card Manager AID in the default key file in Developer suite.
    The default scws key file is in “C:\Documents and Settings\User\GemXploreDeveloper\keyfiles\scws card\default.keys”.
    Proceed with the following modifications:
    #aid.security_domain=hex/A0 00 00 00 18 43 4D
    aid.security_domain=hex/A0 00 00 00 18 43 4D 08 09 0A 0B 0C 00 00 00
  • Security Domain AID
    The default Security Domain AID and Application Specific Parameters are not correct.
    In the GDP File of your project, please modify the lines:

    SecurityDomainAid="A0000000185201050000000030534357"
    ApplicationSpecificParameters="7110A0000000185201050000000040534357"

    by

    SecurityDomainAid=""
    ApplicationSpecificParameters="7110A0000000185201050000000030534357"

    Save you GDP File (Ctrl+S) and try again.