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Live Update 

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What is Live Update? What are the main Live Update functionalities?

Live Update is a FREE and simple user-friendly tool to keeps you always connected to Gemalto product releases, news, as well as new products introduction. You will get alerted when there is an updates and upgrade your Gemalto Tools (Card Admin, Developer Suite, Simulation Suite, Universal Tracer, etc) anytime. For details, refer to Live Update product page.

What are the software products upgrade managed by Live Update?

Gemalto products managed in Live Update are:
Card Admin, Developer Suite, Simulation Suite, Universal Tracer, SPML Editor, Service Designer Suite (SDS & SDK)

Where can I download Live Update?

Live Update is available on Developer Network, in the Download section.

Is Live Update deliverable to all countries?

No, due to export control of few products managed by Live Update, Live Update can not be exported to the following countries: Cuba - Iran - Iraq - North Korea – Sudan. Due to US technology contained, Strong Authentication products are subject to US export controls and thus Developer Suite (as well as Card Admin and Simulation Suite) cannot be exported to the following countries : Cuba - Iran - Iraq - North Korea – Sudan.
Due to specific cryptographic functionalities contained in our products and that Gemalto complies with every international, regional, and local regulation relative to trade controls in any country, it is your responsibility to make sure you comply with the regulations of your country if you import/export our products.

How do I order Live Update?

Live Update is a FREE tool. No purchase needed. For download, refer to FAQ - Where can I download Live Update?

What are the system requirements for Live Update?

System requirements details can be found on Developer Network, in Download section. Detail information is available in Live Update release notes or Getting Started Guide, which is delivered in with Live Update installer.

How do I install Live Update?

Installation of Live Update is easy, just execute the Live Update setup executable and follow the installation steps.

How do I upgrade Live Update in my PC?

Live Update version upgrade is done automatically when you are connected to internet. The upgrade is managed by Gemalto Live Update server.

How do I activate / register Live Update license?

Live Update is a FREE tool. No license registration needed. For download, refer to FAQ - Where can I download Live Update?

Is there any training for Live Update?

No training available for Live Update as it is a simple and user friendly tool. You may refer to Live Update Getting Started Guide, which come with the product installation.

How to get further support?

To get further support please join the Tools Support Forum in Developer Network. Details of Support and Trainings available for you is available here.

Where can I find the Live Update User Manual?

Live Update Getting Started Guide is delivered together with Universal Tracer installer. Check this file in your Live Update installation directory. For other materials, refer to FAQ - Is there any other materials available besides Universal Tracer Getting Started Guide?