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How to export the AIDs in the Application Manager?

Go to OP Browser and click Export button. A dialog will open to allow you to specify the directory and filename where it will be stored. This feature is found in Developer Suite 3.2.0063 or Simulation Suite 2.2.0037 and later.

How to get further support?

To get further support please join the Tools Support Forum. Details of support and training offers are available here.

How do I check if the card is a Java card?

With the GET STATUS command, you will get the list of packages on the card with the list of AID. If the AID of SIM.Toolkit (refer to the document 3GPP 43.019) is present, then the card is a Java card.

When I export AID in Application Manager, no data was exported to the xml I specified. How to solve this ?

Please change your target card profile's "Platform" option to "OP2.0.1".

How do I define the menu parameters for an applet installation using the Application Manager 3G module ?

Please refer to the document:    Application Manager 2G/3G - How to define the menu parameters for an applet installation

How do I delete an applet using the Application Manager 2G/3G module?

Please refer to the document:    Application Manager 2G/3G - How to delete an applet

How to handle a SW 69 85 when loading/installing applets ?

It will depend on which step of the download/install procedure is returning the SW 69 85.
  1. Install for load command

  • Check that the mutual authentication was successful.
    If you get SW 6A 86 from initial update, it may be caused by a wrong Card Manager AID. (Please, check the end of the FAQ entry for the MM Ready 1.0 case)
  • If the Mutual Authentication is successful, you should check if this package AID already exists in the card.
    - With Application Manager, you may browse the card to find all the existing AID.
    - From Eclipse, you may also run your project’s *delete_script (“Script > Play” in the context menu). This script will try to delete the package. If the APDU command (84 E4 …) returns 9000, it means the packaged was already in the card and was successfully deleted. If it returns 6A88, it means the package did not exist on the Card.
  • If you are using a MM Ready 1.0, please check the end of this FAQ entry.
    2. Load command  
  • Use of additional Libraries
    In our Zyrcon Cinemas example, we use a UtilityLibrary. This library shall first be loaded in the card before the ZyrconCinemas Applet.
  • Use of classes or libraries not supported by your card.
    For example, trying to load an Applet importing uicc.usim.toolkit.* packages on a GemXplore 3.0 card. You should try on a GxG card (Gemxplore Generation Card) or modify your Applet.
  • Special Case for SCWS Cards
    Different SCWS Card versions provide different API. For example, not all SCWS Cards provide the com.gemplus.javacard.multimedia.framework.* packages. Try to remove all method related to these packages.
    3. Last load command  
  • The most common reason at this stage is that your cap file is bigger than 32K.
  4. Install for install command  
  • Instance AID already exists
    With Application Manager, browse the content of your Card to check the existing Instances AID.
  • Error in the install() method
    If the instance AID does not existed in your card, it means that something bad happened in the install() method of your applet. Try to run your Project in Debug Mode on the Card Simulator. Specifying a breakpoint at the beginning of your install() method. This will enable you to pinpoint what is wrong when installing the Applet Instance.
  5. Special case: load/install applet in MMready 1.0 real card   (You can load/install successfully in SCWS card simualtor,but not real card).  
  • Card Manager AID
    If the Initial Update fails, please verify the Card Manager AID.
    For MMready1.0, the card manager aid is not [A0 00 00 00 18 43 4D] (default value in Developer Suite 3.1) but [A0 00 00 00 18 43 4D 08 09 0A 0B 0C 00 00 00] You can try to load the applet with Application Manager with the Card Profile "Upteq MMready1.0 scws card".
    You can also modify the Card Manager AID in the default key file in Developer suite.
    The default scws key file is in “C:\Documents and Settings\User\GemXploreDeveloper\keyfiles\scws card\default.keys”.
    Proceed with the following modifications:
    #aid.security_domain=hex/A0 00 00 00 18 43 4D
    aid.security_domain=hex/A0 00 00 00 18 43 4D 08 09 0A 0B 0C 00 00 00
  • Security Domain AID
    The default Security Domain AID and Application Specific Parameters are not correct.
    In the GDP File of your project, please modify the lines:

    SecurityDomainAid="A0000000185201050000000030534357"
    ApplicationSpecificParameters="7110A0000000185201050000000040534357"

    by

    SecurityDomainAid=""
    ApplicationSpecificParameters="7110A0000000185201050000000030534357"

    Save you GDP File (Ctrl+S) and try again.

I have a problem with license. What should I do?

Please sign in to Developer Network using your access credentials and raise your problem in Tools Support forum.

What are the secret codes for the Card Simulators?

All the Card Simulator secret codes are stored in the Developer Suite Getting Started Guide. Check this file in your Developer Suite installation directory.

I see error "Can't connect to the card!" in Mobile Simulator 3G, what should I do?

There is a port conflict with Outlook and communicator. From a DOS prompt session, run ‘netstat’ to check whether the communication port set in the tool option is available or not. Configure the mobile simulator tool option with free port number or close the respective application which occupied the port.

Does Simulation Suite comes with physical kit offer?

No, Simulation Suite does not comes with physical kit offer. Only 1 product available for Simulation Suite : Simulation Suite - 2 years license, which comes with electronic license of 2 years.
If you need sample cards or card readers, you may consider purchase Developer Suite kit.
Refer to Developer Suite FAQ - "What is included in Developer Suite Kit?"

What are the main Simulation Suite functionalities ?

Simulation Suite provides all you need to test and deploy your application.
For testing, it equiped you with end to end simulation environment, allowing you to easily test and debug your application.
For deployment, the application manager feature allowing you to load and install application into real card. 
To get further details about  Simulation Suite, please refer to the  Simulation Suite product page.

What is the Simulation Suite license policy, how many years of license are provided?

Simulation Suite is sold with a 2-year license including upgrades.
At the end of the second year, you can buy another 2-year license extension. See FAQ - How do I order Simulation Suite?

Where can I download a Free Evaluation Version of the Simulation Suite?

The Simulation Suite Free Evaluation is available on Developer Network, in the Download section.

Is Simulation Suite deliverable to all countries?

No, due to US technology contained, Strong Authentication products are subject to US export controls and thus Developer Suite (as well as Card Admin and Simulation Suite) cannot be exported to the following countries : Cuba - Iran - Iraq - North Korea – Sudan.

Due to specific cryptographic functionalities contained in our products and that Gemalto complies with every international, regional, and local regulation relative to trade controls in any country, it is your responsibility to make sure you comply with the regulations of your country if you import/export our products.

What are the system requirements for Simulation Suite?

System requirements details can be found on Developer Network, in Download section. Detail information is available in Simulation Suite release notes or Getting Started Guide, which is delivered together with Simulation Suite installer.

How do I install Simulation Suite?

The detail installation steps is available in Simulation Suite release notes and Simulation Suite Getting Started Guide, which is delivered together with Simulation Suite installer.

How do I upgrade my Simulation Suite?

To upgrade Simulation Suite, use Gemalto Live Update tool that provided in Simulation Suite installer. Standalone installer for Live Update is also available on Developer Netowork, in the Download section.
Refer to Live Update product page for details.

How do I activate / register my Simulation Suite license ?

You need to send your xml profile to tools_licensing(at)gemalto.com, for further details please refer to the Telecom Tools Licensing FAQ - How to register a product / perform license request?

How long is the trial period for Simulation Suite Free Evaluation version?

Upon successful installation of Simulation Suite, you are entitled to 20 days free trial. Once the trial period is over, you will not be able to use Simulation Suite anymore - you will need to register your Simulation Suite.
For this, you need to purchase the Simulation Suite 2 years license product. Refer to FAQ - How do I order Simulation Suite?

My Simulation Suite license has expired, what do I need to do to extend my license?

Simulation Suite is sold together with a 2-years license. When it expires, you need to purchase a Simulation Suite 2-years License product . You may contact your Gemalto Representative from which you ordered the Simulation Suite or buy it online on the Gemalto Webstore
To activate your license, please refer to the FAQ "How do I activate / register my Simulation Suite license ? "

I have a problem with license. What should I do?

Please sign in to Developer Network using your access credentials and raise your problem in Tools Support forum.

Where can I find the Simulation Suite User Manual ?

Simulation Suite Getting Started Guide is delivered together with Simulation Suite installer. Check this file in your Simulation Suite installation directory.

Is there any tutorials provided to get quick start on the product usage?

Yes, tutorials and examples are provided to help you get started in the product usage. Please refer to the respective product page.

Are administrator rights needed ?

Yes, Administrator Rights are needed for Installation and execution of Card Admin / Developer Suite / Simulation Suite / Universal Tracer.

How do i order Simulation Suite ?

Simulation Suite  (as well as Card Admin, Developer Suite and Universal Tracer), can be ordered online from Gemalto Web Store<//font>.