Universal Tracer 

Universal Tracer provides convenient and simple way to trace the communications between two entities, be it handset and card or communication in card reader. It comes with interpretation modules which translates the traces into a comprehensive content to facilitate debugging process. To get further details about Universal Tracer functionalities, please refer to Universal Tracer product page

Yes, VIEWS Detective will soon obsolete, and replaced by Universal Tracer.

Universal Tracer is expected available for order through Gemalto Online Webstore on end Sept 2009.

Comparing to old product, namely VIEWS Detective, Universal Tracer provides more functionalities as per shown in table below:-

YES

Both the products use the same hardware (Mobile-SIM Connector, Mobile SIM Connector Probes and Smart Adaptor). The only difference is in software.

NO.

Universal Tracer does not support this obsoleted connector. You need to upgrade to Mobile-SIM Connector with USB. This new connector can be purchased from Gemalto Web Store.

Universal Tracer enables interpretation of the traces captured by through interpretation modules. The communication translation can be customized depending on user’s preferences, by configuring the interpretation modules selection and arrangement. APIs for interpretation modules are made public, these enable users to create interpretation modules themselves and share among each other.

Find out more about the interpretation modules at Universal Tracer Page.

YES.

Universal Tracer allows multiple tracing sessions. User can switch from 1 to another easily.

System requirements details can be found on Developer Network, in Download section. Detail information is available in Universal Tracer release notes or Getting Started Guide, which is delivered together with Universal Tracer installer.

Free upgrade campaign is over. To upgrade to Universal Tracer, you need to purchase Universal Tracer product. Refer to FAQ - How do I order Universal Tracer?

YES.

With Live Update, you can upgrade your Universal Tracer and check the latest news about this product. Refer to Live Update product page for details.

The Universal Tracer Free Evaluation is available on Developer Network, in the Download section.

NOTE: This is limited to software evaluation, no hardware for evaluation. Thus, you can only evaluate communication tracing in PC/SC card readers and card simulators. Tracing between handset and UICC is not possible as specific Universal Tracer hardware is needed. You may purchase the hardware from Gemalto Webstore.  

Universal Tracer can be ordered online from Gemalto Web Store. For details of Universal Tracer product offer, please refer to Universal Tracer product page

Upon successful installation of Universal Tracer, you are entitled to 20 days free trial. Once the trial period is over, you will not be able to use Universal Tracer anymore - you will need to register your Universal Tracer.
For this, you need to purchase the product. Refer to FAQ - How do I order Universal Tracer.

You can order the Universal Tracer hardware module from Gemalto Web Store.

You need to send your xml profile to tools_licensing(at)gemalto.com, for further details please refer to the Telecom Tools Licensing FAQ - How to register a product / perform license request?

To get further support please join the Tools Support Forum. Details of support and training offers are available here.

One year warranty is applicable for only Mobile-SIM Connector hardware from the date of purchase.

Tracer Getting Started Guide is delivered together with Universal Tracer installer. Check this file in your Universal Tracer installation directory.<//u>

YES.

You need uninstall the Views Detective before running the Universal Tracer set up.

Tacer session must be started before the handset being powered on to allow the MSC to record the PPS speed.

Follow the following step to troubleshoot:

1. Close the current tracing session, power off the handset.

2. Reset the MSC by pressing the red button on the hardware.

3. In Universal Tracer, start a new tracing session.

4. Power on the handset.

Universal Tracer kit contains a software CD-Rom, PC/SC card reader, Mobile SIM Connector hardware, set of 4 probes and Smart Adaptor. It comes with 2 years license for the software usage. For details of Universal Tracer product offer, please refer to Universal Tracer product page.

Universal Tracer is sold with a 2-year license including upgrades.
At the end of the second year, you can buy another 2-year license extension from our Gemalto Webstore.

Note: NO license needed to read or interpret existing traces captured.

Yes, Universal Tracer is deliverable to all countries.

The detail installation steps is available in Universal Tracer release notes and Universal Tracer Getting Started Guide, which is delivered together with Universal Tracer installer.

Universal Tracer kit contains a software CD-Rom, PC/SC card reader, Mobile SIM Connector hardware, set of 4 probes and Smart Adaptor. It comes with 2 years license for the software usage. For details of Universal Tracer product offer, please refer to Universal Tracer product page.

To upgrade Universal Tracer, use Gemalto Live Update tool that comes with the Universal Tracer installer. Standalone installer for Live Update is also available on Developer Netowork, in the Download section.
Refer to Live Update product page for details.

Universal Tracer is sold together with a 2-years license. When it expires, you need to purchase a Universal Tracer 2-years License product . You may contact your Gemalto Representative from which you ordered the Universal Tracer or buy it online on the Gemalto Webstore.
To activate your license, please refer to the FAQ "How do I activate / register my Universal Tracer license ? "

Refer to Universal Tracer Product Page for details.

Yes, API to develop new interpreter is made public for you. Refer to FAQ - How to develop a new interpretation module?

Yes, API to add new data source is made public for you. Refer to FAQ - How to develop a new data source?

We make the API available for people who would like to implement by themselves a new interpreter
module. Always refer to Universal Tracer help content for the interpretation module development guide.
o On the application access the menu : Help  > Help Contents
o The “Help – Universal Tracer” dialog will be presented.
o Refer to “Tracer Interpreter Guide” - “Tracer Interpreter Developer Guide”.

We make the API available for people who would like to add new data source. Always refer to Universal Tracer help content for the interpretation module development guide.
o On the application access the menu : Help  > Help Contents
o The “Help – Universal Tracer” dialog will be presented.
o Refer to “Universal Tracer Data Producer Guide”.

Yes.
Other useful materials are provided in Univeral Tracer page in Developer Network.

Please sign in to Developer Network using your access credentials and raise your problem in Tools Support forum.

Yes, tutorials and examples are provided to help you get started in the product usage. Please refer to the respective product page.

Yes, Administrator Rights are needed for Installation and execution of Card Admin / Developer Suite / Simulation Suite / Universal Tracer.