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IMP_NG_ELSx_REMOTE1 device keeps disappearing | Thales IoT Developer Community

December 5, 2017 - 2:02pm, 3943 views


I am using ELS61-E2 chip on the Cinterion Connect Shield. Also, I have a Windows 10 machine. Although I know that it is recommended to use Windows 7, I didn't have these kind of probems so far and I could program the board withouth a problem. I am using recommended NetBeans 7.2 and jdk 7u25.

The problem is that I didn't changed anything on the installation but the IMP_NG_ELSx_REMOTE1 device in the NetBeans disappeared. I had that problem earlier but after reinstalling the whole Gemalto SDK it appeared again. Not this time. I did try to repair and also to uninstall and install everything again. When I turn on the NetBeans again it shows the remote device but only the first time I look at the platforms and devices. After that it is not there. 

I also did reinstalled JDK and NetBeans, but it is always the same. When I do the installation the device is at some point of the installation recognized.

The other 4 devices are there. I did try to manualy add the WTK in the NetBeans and it is the same.

What could be the problem?

Best regards,