Cant connect to Telstra network | Thales IoT Developer Community
July 20, 2022 - 3:16pm, 472 views
Hi
In Australia I cannot connect to the telstra network.
Using a PLS8-E and a Telstra sim card, it is not possible to establish a data connection via Band 1 although it is available (Band 28 is unfortunately not supported by the modem).
With a Octpus sim card it is working proper but the network coverage is not sufficient, hence it is necessary to use Telstra.
Does anyone has an idea?
With AT^SMONI I get LIMSRV back
Best regards
Thorsten
Hi Thorsten,
what region of Australia is this? Can you share the ATI1, AT^SCFG?, AT+COPS=? and AT+CGDCONT? output?
Regards,
Reinhard
Hello,
I have no experience with Australian networks unfortunately. But what is the full AT^SMONI output? Limited service could mean that the network is forbidden and only the emergency call is possible. Please scan the available networks with AT+COPS=? as advised by Reinhard. Or maybe the antenna(s) are not connected properly.
AT^SCFG? could also tell you what bands are enabled in the module's configuration.
Regards,
Bartłomiej